At The Rabbitry, we place the most importance on protecting your privacy and the security of your personal data. This Saudi Privacy Policy explains how we collect, use, and protect information when you browse our website or purchase our products, to ensure a safe and reliable shopping experience.
By using The Rabbitry website, you acknowledge your agreement to the terms contained in this policy, in accordance with the Personal Data Protection Law applicable in the Kingdom of Saudi Arabia.
First: The data we collect
We may collect various types of personal data, including but not limited to:
- full name
- e-mail
- Mobile number
- Shipping address
- Order and transaction data within the site
We also collect some usage data, such as the pages that are browsed, in order to improve site performance and user experience.
Second: Data Collection Methods
Data is collected through:
Enter it directly by the user when registering or completing the order
Use of cookies while browsing the site
Third: The purpose of data collection
We use personal data for the following purposes:
- Purchase and delivery processes completed
- Improving the shopping experience and personalizing content
- Communicating with customers regarding orders or inquiries
- Sending notifications or offers (based on user preference)
- Data analysis to improve the quality of services provided
Fourth: Information Protection
We are committed to applying the highest security standards to protect your data, including:
- Data is stored on secure servers within the Kingdom of Saudi Arabia.
- Using encryption and network protection technologies
- Restricting access to data to authorized employees only
- We also use the SSL protocol to secure sensitive information, and payment data is not stored on our servers.
Fifth: Cookies
We use cookies to improve website performance, including:
- Save shopping cart contents
- Remember user preferences
- Analyzing browsing behavior to improve services
- You can control cookie settings through your browser, noting that disabling them may affect some site features.
Sixth: Data sharing
We do not sell or share your personal data with any third party, except:
- Operating partners and authorized service providers (ensuring data confidentiality)
- Cases where compliance with the system or competent authorities is required
Non-personal data may be shared for statistical or analytical purposes only.
Seventh: Legal rights of the data subject
As a data subject, you are entitled to the following:
- Knowing how your data is collected and used
- Accessing your personal data
- Request to correct or update data
- Request to destroy data (unless there is a legal impediment)
- Withdraw consent for data processing
These rights can be exercised by contacting us, and we will respond within 7 business days at no cost.
Eighth: The systematic basis for data processing
Data is collected and processed based on user consent, with the right to withdraw such consent at any time, unless there is a regulatory or contractual obligation that requires continued processing.
Ninth: Data retention period
We retain personal data for a period not exceeding three (3) years from the date of collection, unless applicable regulations require a longer period. After this period, the data is securely destroyed.
Tenth: Data breaches
In the event of any security breach of personal data, users will be notified within 7 business days via email or website.
Eleventh: External links
The site may contain links to external sites, and we are not responsible for their privacy policies. It is recommended that you review them independently.
Twelfth: Data Protection Officer
The Rabbitry store management is responsible for protecting personal data, and you can contact us via:
Email: [email protected]
Mobile number: +966535389191
Thirteenth: Amendments to the Privacy Policy
We reserve the right to modify the privacy policy at any time, and the user will be notified of updates. Continued use of the site constitutes acceptance of the modified version.
Fourteenth: The approved language
The Arabic language is the official reference for interpreting this policy, and in case of any conflict with any other translation, the Arabic version shall prevail.